DSPT 2026-27 · Standard 10: Accountable Suppliers
Do you make sure non-IT suppliers working on your premises (cleaners, contractors, other organisations renting space) can't access patient information they shouldn't?
Why it matters for your practice
Cleaners, maintenance contractors, back-office services and other organisations sharing your building may pass through areas where records or screens are visible. Check their policies on handling data, make sure your contracts limit any access to the purposes you've authorised, and keep them away from unsupervised access to areas where patient records are stored — for example by locking records rooms and screens. Describe your arrangements in the comments.
Is it mandatory?
No. 10.2.6 is optional for GP practices in the 2026-27 DSPT, but answering it shows good practice.
What changed since 2025-26
New evidence item for cat 4. See all 2026-27 changes.
Official wording from NHS England
Assertion 10.2: Basic due diligence has been undertaken against each supplier that handles personal information
Does your organisation have appropriate information security policies and assurance in place to ensure that non-IT suppliers (for example, cleaning/facilities staff, contractors, HR or other back-office staff, or organisations renting space) do not have inappropriate access to information when working on your premises. Including controls over access to both physical and digital records, systems and sensitive areas. Where access to information is given, non-IT suppliers should have a contractual obligation to only use it for the purposes authorised by you.
Assurance could include checking that a supplier has relevant policies on data handing and secure behaviour, reviewing their data handling commitments in a contract, or confirming that supplier staff do not have unsupervised access to areas where patient records are stored. Please provide details in the comments box.
Official wording © NHS England, from the DSPT 2026-27 (v9) requirements. Always check the live Data Security and Protection Toolkit before you submit.
ClinicShield templates that help
- Supplier Register
- Clear Desk & Clear Screen Policy
Ready-to-edit templates are included in paid plans.